Question 1

Why do I have to pay a deposit to reserve a watch?

Answer

Shortly put, to save both parties some time and effort. The deposit is a way for us to ensure we do not reserve watches for anyone who’s not really serious about buying the watch, and also avoid flippers reserving all the watches without having to put any skin in the game. The deposit is however fully refundable at any time. To get your deposit fee back, you just have to write an email to info@arcanuat.dk with the subject line "Payback", the money will then be refunded and visible on your bank account within 5-10 business days.

Question 2

When do you expect to start shipping?

Answer

Batch 1: Serial numbers 1-20 is slated to ship by the end of August 2021 Batch 2: Serial numbers 21-50 is slated to ship by the end of September 2021 All Aesir editions will ship in October 2021.

Question 3

What's the process from reservation to order?

Answer

When you have paid the €100 deposit, you have effectively reserved one of the 50 watches in the ARC II - D'arc Matter series. Everybody who have reserved one of the 50 pieces have until May 15 to fulfill their order. If a reservation is not fulfilled by May 15, that watch will be offered to everybody on our general waitlist which you can sign up to on our website.

Question 4

Why should I buy an ARC II - DM?

Answer

If you're into understated yet distinct design, with a twist of avantgarde madness - then the ARC II - D'Arc matter will be what you're looking for. It's going to be uqual parts Scandinavian simplicity coupled with Black Badger experimental approach to design and materials.

Question 5

42 mm seems a bit too large, will the watch fit me?

Answer

Because of the extremely ergonomic shape of our cases and straps, our models that measure 42 mm from lug-to-lug feels more like a 38-39 mm and fits almost all wrist sizes, large and small perfectly.

Question 6

Can I request a specific serial number?

Answer

Serial numbers will be dedicated to each order accordingly to when you pay the final order. This means that number 1 will be given to the person which makes the first order and so on. You will however be able to wish for three specific serial numbers open ordering, and we'll do our best to try and get you one of the numbers you asked for.

Question 7

Why should I put myself on the waiting list?

Answer

As a small independent brand that’s all about quality, uniqueness and local manufacturing (high initial costs), our business model depends on us knowing exactly how many watches we need to manufacture. Putting yourself on the waitlist is not only a way for you to ensure you can get your hands on one of our limited editions, but also a great way for you to support independent watchmaking. We also take extra great care of the people on our waiting list, which also means you will get special offers like extra straps, and unique case back engravings that will only be available to people on the waiting list.

Question 8

Are the ARC II watches really made in Denmark?

Answer

Yes, we know that a lot of brands boast of having a specific country of origin with only a tiny part of the actual production being in that country. Most watch brands, even big brands from Switzerland, get most parts made in Asia, with only final testing and assembly done in the origin country. Here at Arcanaut we do however get most of our parts made here in Denmark, with only a small fraction being manufactured in other countries such as Switzerland and Sweden. This is not because we believe a CNC mill runs any better in Copenhagen than it does in China, but because we believe the best stuff is made when design and production rub elbows and exchange ideas freely instead of being separated by huge distances.

Question 9

Why is the series limited to only 50 pieces?

Answer

1. We have a limited capacity the produce D'Arc Matter 2. We like to keep things fresh and not re-do things over and over.

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